Privacy Policy

sytheraquon - Entrepreneurial Finance Platform

Last Updated: January 15, 2025

At sytheraquon, we understand that your privacy matters deeply. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you engage with our entrepreneurial finance platform. We're committed to transparency about our data practices and your rights under Australian privacy laws.

Information We Collect

When you interact with our platform, we collect various types of information to provide you with personalized financial education and entrepreneurial resources. This includes information you voluntarily provide during registration, course enrollment, and platform usage.

Personal identification details including name, email address, and contact information
Educational background and professional experience relevant to financial learning
Learning preferences and course completion data
Payment information for course enrollments and platform subscriptions
Technical data such as IP address, browser type, and device information
Communication records including support inquiries and feedback

How We Use Your Information

Your information helps us create a better learning experience tailored to your entrepreneurial journey. We use your data to deliver educational content, track your progress, and provide personalized recommendations that align with your financial learning goals.

We also analyze usage patterns to improve our platform functionality and develop new resources that benefit our entire learning community. This includes creating anonymized reports about learning trends and course effectiveness.

Purpose Data Used Legal Basis
Course delivery and progress tracking Account details, learning data Contract performance
Platform improvement and analytics Usage statistics, technical data Legitimate interests
Customer support and communications Contact information, inquiry details Contract performance
Payment processing Payment details, transaction records Contract performance

Data Storage and Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our data storage systems use encryption both in transit and at rest, with regular security audits and monitoring.

Your data is stored on secure servers located in Australia, ensuring compliance with local data protection requirements. We maintain backup systems to prevent data loss while implementing strict access controls for our staff members.

We never sell your personal information to third parties. Your privacy is not a commodity – it's a fundamental right that we respect and protect.

Your Privacy Rights

Under Australian privacy legislation, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and efficient.

Access Your Data

Request a copy of all personal information we hold about you, including learning records and account details.

Correct Information

Update or correct any inaccurate personal information in your account settings or by contacting our support team.

Delete Your Account

Request complete deletion of your account and associated data, subject to legal retention requirements.

Restrict Processing

Limit how we use your information while maintaining your account access for essential platform functions.

Third-Party Services

We work with carefully selected service providers to deliver our educational platform effectively. These partners include payment processors, email service providers, and analytics tools that help us understand platform usage.

All third-party services are bound by strict data protection agreements and are required to handle your information according to Australian privacy standards. We conduct regular reviews of these partnerships to ensure continued compliance.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically kept for the duration of your subscription plus seven years for financial record-keeping requirements.

Learning progress data may be retained longer to provide you with historical access to your achievements and to improve our educational content based on long-term learning outcomes.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information internationally. Any such transfers are conducted with appropriate safeguards including standard contractual clauses and adequacy decisions.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When we make significant changes, we'll notify you via email and through prominent notices on our platform.

Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated revision date.

Privacy Contact Information

For any privacy-related questions or to exercise your data rights, please contact us:

Email: privacy@sytheraquon.com

Phone: +61 8 8942 2844

Address: Privacy Officer
Frog Hollow Centre for the Arts
56 McMinn St, Darwin City NT 0801
Australia

We aim to respond to all privacy inquiries within 30 days of receipt.